PLAY SMART
Responsible Gaming
Even a free game deserves balanced play.
Our Commitment
Virgin Play Games does not involve real-money wagering, but we still believe in promoting balanced, enjoyable play. We design our games to be entertaining without exploitative loops.
Tips for Healthy Play
- Set a time limit before each session.
- Take regular breaks — every 30 minutes is a good cadence.
- Never use gaming as an escape from stress or difficult emotions.
- Remember: the chips have no real-world value.
Self-Exclusion
You can request a temporary or permanent self-exclusion from Virgin Play Games at any time by emailing [email protected]. We will action requests within 24 hours.
External Support
- GambleAware — UK-based, free and confidential support.
- GamCare — 24/7 helpline and live chat.
- National helplines may be available in your country.