Privacy Policy
Last updated: January 1, 2025
This Privacy Policy describes how Virgin Play Games ("we", "us") collects, uses, and shares information when you use our free social gameroom services.
1. Information We Collect
- Account data: optional username, email, country.
- Gameplay data: hands played, virtual chip balance, statistics.
- Device data: browser type, operating system, IP address (used for fraud prevention and aggregated analytics).
- Cookies: see our Cookie Policy for details.
2. How We Use Information
- To provide, maintain, and improve our games.
- To enforce age and regional restrictions.
- To detect abuse, cheating, or unauthorized access.
- To produce aggregated, anonymized analytics.
3. Sharing
We do not sell your personal data. We share limited data with vetted service providers (hosting, analytics, customer support) under strict contractual safeguards.
4. Your Rights
Subject to applicable law (GDPR, CCPA, UK GDPR), you may request access, correction, deletion, or portability of your data. Contact [email protected].
5. Children
Our services are intended for users aged 21 and over. We do not knowingly collect data from minors.
6. International Transfers
Data may be processed in the EU, UK, and US. We rely on Standard Contractual Clauses where required.
7. Security
We use TLS encryption, hashed credentials, and least-privilege access controls. No system is perfectly secure, but we treat your data with care.
8. Retention
We retain account data while your account is active and for up to 24 months after closure for fraud prevention.
9. Updates
We may update this policy. Material changes will be highlighted in-app and via email where possible.
10. Contact
Virgin Play Games · Sternstraße 14, 10115 Berlin · [email protected]